Shipping & Returns


  • In order to return or exchange goods you must contact us (via phone or email at within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 14 days of receipt
  • Items may be exchanged for another item or store credit
  • In order to be eligible for a return/exchange the item must be unworn, unwashed, with all original tags attached
  • All discounted items are final sale
    • Please note that any item(s) returned that is not in its original condition or is final sale will be sent back at the senders expense
  • Shipping charges are non-refundable
  • Cost incurred to ship item(s) back are the responsibility of the customer and COD packages will not be accepted
  • Option to return in store available. Please specify if this is your preference 
  • A flat shipping rate of $15 is charged on all exchanged items



  • Exchange or store credit offered within 10 days of purchase. 
  • Markdown/discounted items, and items purchased after 10 days are final sale
  • Items must be unworn, unwashed, with all original tags attached to be eligible for a return



  • We are offering free shipping on all orders within Canada over $200. A flat $15 rate for all orders under $200
  • $25 for all orders to the United States
  • All items will be sent out within 48 hours of receiving your order via Canada Post Expedited Service
    • Tracking information will be provided once the order ships
  • Orders are subject to change due to product availability. You will be notified within 24 hours if an item is no longer available
  • Local orders may be picked up in store free of shipping charge using code PICKUP at checkout
    • Your order will be packed and ready same day. Orders placed after in-store closing hours (5:30pm) will be ready the following morning by 11am
    • Orders will be held for 7  days in store awaiting pickup. If you have not contacted us for an extension before 7 days the order will be considered abandoned and the item will be restocked and the order refunded. 
    • All in-store pickup orders are subject to the in-store refund/exchange policy (see above) and are in effect based on date of purchase not on date of pickup